Orders + Shipping

Do you ship internationally?

Not Yet!

How long does shipping take?

Ship times vary, but we’ll stay in touch every step of the way by providing you with a tracking number.

How do I track my package?

After we send you an order confirmation email, we’ll send you a tracking number when your item(s) ship!

Is the packaging discreet?

Yep! Your package will arrive in our classy and discreet packaging. Looks like fancy skincare.

What happens if my package is lost or stolen?

Please email sup@personalfav.com and we’ll file a claim with the shipper. Then we’ll be in touch with next steps and send you a replacement ASAP.

Return Policy

Do you accept returns?

Due to the sexy nature of our product, it wouldn’t be hygienic to accept returns. However, if your product arrives damaged, we’ll absolutely replace it. And, if you're not sure about committing to the full size, feel free to try our Whet Mini packets.

Can I cancel my order?

Yep! You can cancel your order before it ships, or within 48 hours of order confirmation. Outside of that, please email us at sup@personalfav.com and we’ll see what we can do. If it’s within 48 hours of your order confirmation, just go to your account page, select your order, and click “Cancel Order.” Or shoot us over an email and we can get it straightened out for you.

What happens if my product arrives damaged?

Aww shoot, sorry this happened to you! If your product arrives damaged, we’ll absolutely replace it. Just shoot us a message sup@personalfav.com.

Product Info

Can I use Whet with all sex toys?

YES! Whet is water-based and is safe to use with all toys.

Who shouldn't use Whet?

Please review all of the ingredients, and make sure your body responds well to them. Avoid if you have an aloe or chamomile allergy. Make sure you and your partner(s) aren’t allergic to gluten, soy, tree nuts, or hemp before using. Our product is made in a factory where tree nuts reside.

Can I use FAV products if I'm pregnant or trying to get pregnant?

Our ingredients are safe and clean, but please consult your OB/GYN or physician on our ingredient list and be overly cautious if trying to conceive. We’re excited to be a part of your creation process but want you to stay safe and healthy at every step of your sexy journey.

Is Whet safe to eat or ingest?

Heck yeah, it tastes delicious! Have fun, and play. Make sure you and your partner(s) aren’t allergic to gluten, soy, tree nuts, or hemp before using. Our product is made in a factory where tree nuts reside.

Can I see a full ingredient list? Dropdown

Of course! Please see below:

Full ingredient list: Water (Aqua), Potassium Sorbate, Sodium Benzoate, Tamarindus Indica Seed Polysaccharide, Aloe Barbadensis Leaf Juice, Carthamus Tinctorius (Safflower) Seed Oil, Epimedium Grandiflorum Flower/Leaf/Stem Extract, Chamomilla Recutita (Matricaria) Flower Extract, Panax Ginseng Root Extract, Cannabis Sativa Seed Extract, Linum Usitatissimum, (Linseed) Seed Extract, Stevia Rebaudiana Extract, Citric Acid